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Powered by advanced RAG technology and enterprise-grade AI, Done0 transforms how your team handles IT support requests.

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  • Knowledge base articles
  • Historical ticket data
  • Policy documents
  • Confluence & Notion sync
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  • RAG-powered retrieval
  • Context understanding
  • Intent classification
  • Confidence scoring
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  • Instant responses
  • Automated actions
  • Smart escalation
  • Continuous learning
Technical Architecture

Enterprise-grade infrastructure

Built on proven technologies trusted by Fortune 500 companies

Azure OpenAI

Enterprise AI models

pgvector

Vector similarity search

Supabase

Real-time database

Microsoft Entra

Identity & access

Employee
Done0 Engine

RAG + LLM

Resolution

Connected Data Sources

Knowledge Base
Ticket History
Active Directory
Confluence
ServiceNow
Why It Works

AI that actually understands IT

Unlike generic chatbots, Done0 is trained specifically for enterprise IT support. It understands technical terminology, follows your policies, and learns from your unique environment.

Context-Aware Responses

Understands user history, role, and department for personalized support

Policy Compliance

Automatically applies your security policies and approval workflows

Continuous Learning

Improves from every interaction and feedback from your team

Real-Time Updates

Syncs with your knowledge base and systems in real-time

AI Assistant
High Confidence Answer
Based on 3 knowledge base articles
92% confidence
Sources
KB-001: VPN Setup Guide
KB-023: Password Reset Policy
KB-045: Remote Access FAQ
Action Executed
Password reset link sent to user email
Enterprise Security

Built for enterprise compliance

Your data security is our top priority. Done0 meets the strictest enterprise requirements.

GDPR Compliant

Full data protection compliance for EU regulations

SOC 2 Type II

Audited security controls and procedures

Data Residency

Choose where your data is stored

SSO Integration

Microsoft Entra ID & Okta support

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Join forward-thinking IT teams already transforming their support operations with Done0.

No credit card required
14-day free trial
Setup in minutes