Now in Beta for DACH IT Teams

Reduce IT tickets
before they're created

An AI front door for Microsoft Teams and Slack that deflects repetitive IT requests and creates perfect Jira Service Management tickets when needed.

500 tickets/month × €20 avg. cost × 40% deflection = €4,000 saved
Join the Beta

15-minute intro call · Free

or

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EU Data Hosting
GDPR Compliant
Jira SM Ready

See it in action

IT requests answered instantly

IT Support Bot

How do I reset my VPN password?

Done0

I can help with that! Go to portal.company.com/vpn and click "Forgot Password". You'll receive a reset link via email.

📎 Source: KB-042

Issue resolved · No ticket created

Why IT service desks are overloaded

📊

40-60% repetitive

Most tickets are Tier-1 requests that have been answered before. Your agents are burned out on password resets.

📚

Unused knowledge bases

Your KB exists, but employees don't search it. They just create tickets instead.

👥

Scaling by headcount

Service desks scale by hiring more agents, outsourcing to MSPs, or accepting SLA breaches.

What if most tickets never existed?

An AI front door for your IT support

1

Employee asks in Teams or Slack

2

AI answers from your knowledge base

3

Solved? No ticket created

4

Not solved? Perfect Jira SM ticket created

No new portal
No training needed
Works day one

What you get in the beta

  • Teams or Slack integration
  • Jira Service Management connection
  • 10 Tier-1 categories (password, VPN, access, etc.)
  • Deflection dashboard
  • Direct access to founding team

Why it works

€20
avg cost per ticket
MetricNet 2024
40%
deflection achievable
Industry benchmark
81%
try self-service first
Harvard Business Review
Azure OpenAI
Jira SM
EU Hosted
GDPR

Frequently Asked Questions

Under 2 hours with our team. We handle the technical integration with your Teams/Slack and Jira SM instance while you focus on your day job.

Seamless escalation to Jira Service Management. When the AI isn't confident, it automatically creates a perfectly formatted ticket with full conversation context—so your agents can resolve faster.

Yes. EU-hosted infrastructure, GDPR compliant, and no data leaves Europe. We use Azure OpenAI with enterprise-grade security and your data is never used to train models.

Teams or Slack integration, Jira SM connection, 10 Tier-1 categories (password, VPN, access, etc.), deflection dashboard, and direct access to our founding team for support.

Free during the beta period. After that, usage-based pricing starting at a fraction of what you'd pay for an additional support agent.

Ready to deflect your first tickets?

Limited beta spots available. We work closely with early customers.

Join the Beta

15-min intro call · We handle setup · Live in days

No commitment · Cancel anytime